At Creative Tag Design Sdn. Bhd. (“we”, “our”, “us”), we value your privacy. This statement explains how we collect, use, and protect your personal information. Any updates to this policy will be posted here. Please read this carefully before using our services or sharing your information with us.
This policy applies to creative tag design and related websites or online activities. It also applies to individuals who are not employed by us but provide personal data through our services, business interactions, third-party sources, previous employers, trade fairs, email, or other communication channels.
Collection and Use of Personal Data
Personal Data
While using our services, we may ask you to provide personally identifiable information (“Personal Data”) to contact or identify you. This may include, but is not limited to:
- Name (individual or business entity)
- Personal identification details (passport, IC, etc.)
- Email address
- Phone number
- Address, state, postal code, city
- Banking details
- Preferred language
- Preferred services or products
- Other relevant information
When you visit our website
We may collect data through cookies to track website activity. This includes data about your device, IP address, and website usage. Cookies help us improve user experience, website content, track preferences, and allow login to specific areas.
When you contact us or subscribe
If you contact us for inquiries, orders, project requests, media or supplier relations, sponsorships, or event sign-ups, we collect your Personal Data to respond, provide support, comply with contractual obligations, or prepare agreements. For existing customers, we may also use your Personal Data to communicate updates or promote our products and services.
Integrity and Due Diligence
We may process Personal Data to evaluate potential business relationships, partners, or projects. This may include reviewing organisational roles, connections, legal claims, contracts, memberships, and reputational information. This is to comply with legal obligations, pursue legitimate business interests, and protect our rights.
Sharing of Personal Data
We do not share your Personal Data with third parties unless necessary for business operations or service delivery.
We may use external service providers under contractual agreements for:
- Consultancy
- Recruitment
- Financial services
- Security
- IT and communication services
- Due diligence
We will not share your data for marketing purposes without consent.
We may disclose Personal Data if required by law, regulation, legal process, or government request, but only as necessary.
Data Transfer
Your personal information may be stored or processed outside your jurisdiction where data protection rules may differ. By submitting your information, you agree to this transfer. We ensure reasonable measures to protect your data wherever it is stored.
Cookies
Cookies are small files stored on your device to track activity, store preferences, and improve your experience. You can disable cookies in your browser, but some features may not work properly.
Data Security
We implement technical and organisational measures to protect personal data from unauthorized access, loss, or misuse. Only authorized personnel with a valid business reason can access your data.
Retention
We keep personal data only as long as necessary for business purposes or legal obligations. If consent is withdrawn or data is no longer needed, it will be securely deleted.
Third-Party Privacy
This policy does not cover external websites or services linked from our site. We encourage you to review their privacy policies before sharing personal data.
Updates
We may update this policy from time to time. Minor changes may not be specifically announced. Please check this page periodically for updates.